FAQs
Q: How do I reset my password?
A: To reset your password, please click here you can then either use the Search by username box or the Search by email address box (recommended).
Once you have entered either your username in the top box, or your email address in the bottom box, click the Search button. You should then shorly receive an email with a link to reset your password.
Q: What are the technical requirements for accessing the platform?
A: The site is mobile friendly so you will have the best experience on any device (Computer, Laptop, Tablet or Smartphone). A minimum internet connection of at least 5MBPS is recommended.
Q: Can I have a look at some of the areas of the site before I create an account?
A: Yes, we have a limited selection of content which you can preview before without creating an account. You can access this by clicking here and then clicking the Log in as a guest button towards the bottom of the page
Q: How can I create an account?
A: Click the Create an account button above these FAQs, then answer the relevant questions and fill in your details. Once you create your account, you will be sent a confirmation email. You will need to click the link in the email before you can access the site.
Q: I would like to see more information
A: You can access the full FAQs by clicking here. Please note, when you click this link you will see the login page, click the Login as a guest button towards the bottom of the page to access the FAQs.
